Get Call History Metrics

GEThttps://api.trillet.ai/v2/api/call-history/metrics

Headers

x-api-keystringrequired

API key used for authenticating requests to the API.

x-workspace-idstringrequired

Workspace identifier for the API.

agentIdstring

Filter metrics by a specific agent ID.

statusstring

Filter by call status (e.g., "completed", "failed", "no-answer").

directionstring

Filter by call direction ("inbound", "outbound", "bidirectional").

pathwayIdstring

Filter by call flow ID.

dateRangestring

JSON string with startDate and endDate in ISO format. Example: {"startDate":"2024-01-01","endDate":"2024-01-31"}

callTypestring

Filter by call type: "sip" or "web".

totalCallsnumber

Total number of calls matching the filters.

completedCallsnumber

Number of completed calls.

failedCallsnumber

Number of failed calls.

averageDurationnumber

Average call duration in seconds.

totalCostnumber

Total cost of all calls.

{
  "totalCalls": 150,
  "completedCalls": 120,
  "failedCalls": 10,
  "averageDuration": 180,
  "totalCost": 45.50
}