Get Active Call Details
Retrieve detailed information about a specific active call including participants, transcript, and sentiment.
GET
Headers
x-api-keystringrequiredAPI key used for authenticating requests to the API.
x-workspace-idstringrequiredWorkspace identifier for the API.
Path Parameters
roomNamestringrequiredThe LiveKit room name of the active call.
Response Fields
idstringUnique identifier for the active call.
roomNamestringThe LiveKit room name.
customerPhonestringCustomer's phone number.
customerNamestringCustomer's name if available.
aiAgentNamestringName of the AI agent handling the call.
durationnumberCurrent call duration in seconds.
sentimentstringCurrent detected sentiment.
transcriptarrayLive transcript of the conversation.
participantsarrayArray of call participants with metadata.
{
"id": "665a1b2c3d4e5f6a7b8c9d0e",
"roomName": "call-abc123",
"customerPhone": "+14155551234",
"customerName": "John Doe",
"aiAgentName": "Customer Support Agent",
"duration": 145,
"sentiment": "positive",
"transcript": [
{ "role": "agent", "content": "Hello! How can I help you today?" },
{ "role": "customer", "content": "I need help with my account." }
],
"participants": [
{
"identity": "agent-001",
"isAgent": true,
"metadata": {},
"joinedAt": "2024-06-01T10:00:00.000Z"
}
]
}